ICISF Critical Incident Stress Management (CISM) Training
Certified training. Practical skills. Stronger crisis response.
When something terrible happens, the people who show up first need people around them who know what to do next. CISM training gives your team that foundation, with skills they can actually use on the next call.
We offer CISM training, crisis intervention, and consultation for first responders, peer support teams, chaplains, healthcare professionals, mental health providers, and organizational leaders.
Taught by an ICISF Approved Instructor
Shea Marie Phinney, LMFT, is an ICISF Approved Instructor with more than 25 years of clinical experience in trauma treatment, critical incident response, and first responder mental health. She teaches official ICISF courses, and participants who complete the course requirements receive an ICISF certificate of completion. Your people walk away with recognized training in crisis intervention and practical skills they can put to work inside your agency.
Training & Consultation
ICISF Assisting Individuals in Crisis: Learn to recognize when someone is in psychological distress and give them structured, one-on-one crisis support.
ICISF Group Crisis Intervention: Group crisis intervention principles, defusings, Critical Incident Stress Debriefings (CISD), and how to follow up the right way.
Peer Support Development: Stronger skills for supporting coworkers: intervention, communication, boundaries, and the confidence to step in.
Leadership & Command Consultation: Helping supervisors and agency leaders support their people before, during, and after a critical incident.
Customized Agency Training: Training built around what your agency is facing, like cumulative trauma, operational stress, psychological readiness, burnout, resilience, and crisis response.
Bring a Course to Your Team
Reach out to learn about upcoming ICISF courses, pricing, and training built for your agency.
Where Resilience Meets Rhythm.